Payment Policy

Payment Policy – Simon & Lucy London

At Simon & Lucy London, we offer a range of secure and convenient payment methods to ensure a smooth shopping experience.

1. Accepted Payment Methods

We support multiple payment options. Please note that availability may vary depending on your country.

Available payment methods may include:

  • Credit Card (Visa, Mastercard)

Customers are responsible for selecting a payment method that is available in their region.

2. Secure Payments

Your security is our priority.

  • All transactions are processed through secure SSL encryption
  • Your payment details are never stored on our servers
  • We work with trusted and certified payment providers

This ensures your personal and financial information remains fully protected.

3. Payment Processing

  • Orders will only be processed once full payment has been successfully received
  • If a payment is declined or fails, the order will not be confirmed or shipped

4. Refunds

If you are eligible for a refund (for example, after an approved return):

  • Refunds will be issued within 14 days after receiving and inspecting the returned item
  • The amount will be refunded via your original payment method

Please note that processing times may vary depending on your payment provider.

5. Contact

If you have any questions regarding payments, feel free to contact us:

Simon & Lucy London
📧 info@simonlucylondon.com